Services
Included Services
Online, email or phone support
Ongoing support is included at no additional cost.
Optional Services
Customization
Don't see the feature that you would like to have in FreezerPro? Missing a report? Customization is available and our services are affordable and done in timely manner.
Integration
FreezerPro is designed and built using open standards and can easily be integrated with other business applications and services, such as accounting, billing and sales systems.
Data Import from legacy formats
Ready to upgrade to the power and usability of FreezerPro, but currently store your sample data in a different format? Whether you store your data in a spreadsheet, commercial database, "home-grown" database or third-party commercial application, we can help you import this data into FreezerPro.
Assistance with 21 CFR, part 11 audits
FreezerPro software meets 21 CFR, part 11 guidelines; however, we recommend that users validate compliance for their applications. We will assist you with audits within reasonable limits.
On-site training at customer sites
On-site user training is available.
Localization
UI localizations for languages other than English.
Data Storage Solutions
We are offering Amazon S3 (Simple Storage Service) for your multimedia data that is beyond the scope of FreezerPro. With the S3 account you can offload huge amounts of data (such as hi-res images, video and audio) on safe and secure servers, all across the country. You no longer have to worry about backups, nor do you have a limit on storage space. Data can then be linked to sample data within FreezerPro.