Frequently Asked Questions

FreezerPro can be used in a wide range of environments from small laboratories with one or two users storing a few hundred samples to much larger sites with many users storing millions of samples.

FreezerPro will be installed in your laboratory.

There is not limits on the number of users and our tests revealed excellent performance with a 100 users working simultaneously.

FreezerPro 2008 comes with the build-in software update manager and can be updated to the latest version over the Internet.

FreezerPro is distributed as a Virtual Appliance - a pre-built, pre-configured, ready-to-run application packaged along with an operating system inside a virtual machine. FreezerPro VA can be deployed on different virtualization platforms including Windows, Linux and Mac servers. Installation is very straighforward.

Full License cost $1299.00 ($999.0 Academic, Government and Educational) and allows installation of FreezerPro on one server in your facility. There is no limit on the number of users or the number of freezers.

FreezerPro ships with a PostgreSQL database. This database is capable of storing massive amounts of data.

If you purchase the Subscription Plan, you are entitled to unlimited toll-free support, including updates and new versions. In addition, we offer on-site training, as well as web training via WebEx. Please visit the Online Store for Support Subscriptions.

Yes. FreezerPro offers full unicode (UTF-8) support.