Support

Vendor dependability
RURO, Inc. has the commitment and capacity to support you as a customer both before and long after the sale.

• FreezerPro Care - our Customer Support website
• Software issue reporting via phone or Internet
• Phone support through local offices during regular business hours
• Emergency response within one working hour, during regular support hours
• Software installation and configuration support
• Product updates and enhancements
• Customer webinars for periodic software and services updates